Click N Save endeavor to provide the best quality products every single time you order with us.
All our customers are entitled to return the product, if they are not satisfied with a valid reason, such as quality, freshness, or physical condition of the product, at the time of delivery. However, return policy is not applicable for products such as Fish/Chicken/Meat and all types of Frozen and Diary Items.
We do not make any cash refunds, customers are entitled to Exchange only.
You are not able to cancel an order for ( Fish, Chicken, Meat, and all type of Frozen and Dairy Items ) after the order confirmation received from us.
Please contact us with the same mode of order ( WhatsApp / Voice Call or email ) for cancellation or modification of your Order.
It is your responsibility to count and check all the products while accepting the Products as per your Order. No dispute will be entertained by Click N Save once you accept the products at the Delivery Point.
We request you to check all the Products at the time of delivery. A complaint pertaining to short weight will not be entertained if the complaint is not lodged immediately on delivery.
A delivery charge of Rs. 30/- will be leviable for each delivery. However, Click N Save may run certain promotions/offers or prescribe minimum order value for each transaction to waive the delivery charges.
Once your order has been dispatched from our delivery point, an email or an SMS or WhatsApp will be sent to you on the email address and mobile number provided by you under “Billing Address” and Order placed with Us.
Sometimes we may not be in a position to deliver an order to a particular location due to the nature of the product, its availability, or due to the service limitations, In such cases, you may receive the items (of a single order) at different points of time. The status of all items within an order will be informed by us.